De Cascia Guitars – Limited One Year Warranty
This warranty applies only to instruments built by De Cascia Guitars and purchased new from decasciaguitars.com or an authorized De Cascia dealer.
Coverage
- One year structural warranty to the original retail purchaser against defects in:
- Body, neck, bracing, and internal construction
- Finish adhesion (not normal aging or checking)
- Body, neck, bracing, and internal construction
Conditions for Validity
- Warranty is valid only for the first/original owner.
- Proof of purchase (dated receipt or invoice) is required.
- The owner must follow recommended care guidelines: stable humidity (40–50%), proper storage, and regular maintenance.
What We Will Do
- At our discretion, repair or replace any defective part or the entire instrument.
- Repairs are performed only by De Cascia Guitars or an authorized De Cascia service center.
- If a model is discontinued, we may replace it with a similar model of equal value.
Exclusions (Not Covered)
- Normal wear: strings, frets, nuts, saddle, finish checking or fading.
- Damage from:
- Improper humidity/temperature, direct sunlight, or moisture
- Accidents, drops, or misuse
- Unauthorized modifications, parts, or repairs
- Improper humidity/temperature, direct sunlight, or moisture
- Guitars purchased used, from unauthorized sellers, or without proof of purchase.
- Set-ups or routine maintenance.
Owner Responsibilities
- Maintain humidity between 40% and 50% and avoid rapid temperature changes.
- Use a hard case when transporting.
- Keep records of any adjustments or repairs.
Limitation of Liability
- This warranty is the sole and exclusive warranty for De Cascia guitars and replaces all other warranties, expressed or implied.
- De Cascia Guitars is not liable for incidental or consequential damages arising from ownership or use of the instrument.
Guitar Cases – Limited One Year Warranty
What We Cover
- Material Defects: Structural or material flaws resulting from the manufacturing process (e.g., cracks, material degradation).
- Workmanship Issues: Assembly or functional problems caused during production (e.g., faulty latches).
What We Don’t Cover
Normal Wear & Tear
- Surface or functional deterioration from regular use (rips, peeling, scratches, dents).
- Rust, fading, or UV damage.
- Cosmetic changes that don’t affect performance.
Improper Use or Care
- Damage caused by accidents, misuse, or excessive force.
- Unauthorized repairs, modifications, or alterations.
- Not following care or maintenance instructions.
Non-Authorized Purchases
- Products bought from unauthorized dealers or resellers.
- Secondhand or refurbished items.
Environmental Damage
- Problems caused by extreme temperatures, humidity, or improper storage conditions.